Returns & Exchanges
At Atorie, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a seamless 30-day return policy for all unworn items in their original packaging.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original box with all tags attached, ensuring you include the packing slip provided in the portal.
Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing